Social media network for professionals, LinkedIn, has become more than a tool for job ads and self-promotion thanks to solutions such as LinkedIn Talent Advantage – a suite of tools that help customers acquire better talent, faster.
To enable the “faster” element, LinkedIn turned to DocuSign.
By implementing DocuSign for Salesforce, LinkedIn no longer requires customers to print, sign, and fax or post contracts. This accelerates the speed at which LinkedIn’s Talent Advantage solution operates. The time to invoice was reduced from 25 days to five. Contract workflows were streamlined by being hosted directly within the existing Salesforce environment.
Salesforce also implemented DocuSign internally to manage the strain dealing with agreements was putting on staff. Every contract Salesforce’s sales representatives prepared had to be done manually, over a three-step process. Consequently, the sales team was busy managing agreements manually rather than getting out and making sales.
Thanks to DocuSign’s deep integration within Salesforce, the team can automatically provision new accounts as customers come on board, and automatically fill in the forms before sending them out electronically. As a result, 90 per cent of agreements are now signed on the same day – 71 per cent within the hour, and 85 per cent of sales agreements are now no-touch for the company, freeing up substantial amounts of time to deepen sales outreach projects.
Australian marketplace lender, Wisr, is a new wave fintech organisation that relies entirely on digital platforms, has no bricks-and-mortar stores. Its customers expect real-time service. The longer a customer has to wait for a loan application to be approved, the more likely it is the application will be abandoned. For any digital business, the “checkout cart” abandoned rate is a critical metric in determining the health of the business.
With DocuSign pinning a 90-minute turnaround for loan approvals, Wisr keeps its customers happy by ensuring they don’t have to wait. And by using automation, it freed staff from the mundane elements of the process, and grew its broker channel from 2000 to 10,000 in six months.
The case studies demonstrate the highly tailored – and specialised – approach to company agreements in various sectors of the workplace. The breadth of purpose around agreements is why DocuSign has developed a suite of solutions across the agreement management chain, and underscores its commitment to the channel.
Channel organisations understand their customers’ needs and, by working with them, can help develop and implement tailored, custom agreements.
Source : https://www.arnnet.com.au/brand-post/content/667765/driving-new-business-through-docusign/
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